Introduction
At Aquasoft Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.Ā
By using our website, placing an order, or contacting us, you agree to the terms of this policy.Ā
Information We Collect
We may collect the following types of information:Ā
- Personal details such as your name, email address, phone number, and billing/shipping address.Ā
- Business details if you are purchasing on behalf of a company.Ā
- Order details including products purchased and payment information.Ā
- Website usage data such as IP address, browser type, and browsing behaviour (through cookies or analytics).Ā
How We Use Your Information
We use your information to:Ā
- Process and deliver your orders.Ā
- Communicate with you about your purchases, enquiries, or support requests.Ā
- Improve our website, services, and product offerings.Ā
- Send you updates, promotions, or newsletters (if you have opted in).Ā
- Comply with legal or regulatory requirements.Ā
Sharing Your Information
We do not sell your personal information. We may share data with:Ā
- Trusted service providers (e.g. couriers, payment processors, IT support) to fulfil orders and provide services.Ā
- Regulators or authorities if required by law.Ā
Data Security
We take appropriate steps to protect your data against unauthorised access, loss, or misuse. However, no system is 100% secure, so we cannot guarantee complete security.Ā
Data Retention
We keep your personal data only as long as necessary to fulfil your order, comply with legal obligations, or resolve disputes.Ā
Your Rights
You have the right to:Ā
- Access the personal data we hold about you.Ā
- Request correction of inaccurate information.Ā
- Request deletion of your data where it is no longer needed.Ā
- Opt out of marketing communications at any time.Ā
To exercise your rights, please contact us at [info@aquasoftltd.co.uk].Ā
Cookies
Our website may use cookies to improve user experience and analyse traffic. You can manage or disable cookies through your browser settings.Ā
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.Ā